How can we help you?

Our dedicated technical support teams in Metro Detroit, Western Michigan and Northern Ohio have over 100 years of combined electrical and automation control experience. Each member of our Technical Support Team is a proven automation professional with hands on experience and training.

Contact Us

Detroit / Grand Rapids




Electro-Matic brings forth the technological strength of an experienced and professional support management team ready to assist you with your inquiry.

Support Portal

Get in direct contact with our experienced support staff with the ability to create a Support Ticket and review Siemens Automation and Motion technical support information.

Training Videos

Electro-Matic’s YouTube Channel offers Siemens technical support training videos and product demonstrations.

Documentation Download

Electro-Matic also offers a library of downloadable catalogs from Siemens and a host of other partner manufacturers for download.

Electro-Matic Technical Support Resources

Product Selection

With experience in a wide range of industries our knowledgeable Engineers understand your technical needs and will help you navigate your automation projects.


Electro-Matic Application Engineering provides technical consulting regarding the implementation, installation, optimization and customization of Siemens Automation equipment.


We provide troubleshooting and startup services for a variety products related to manufacturing and process control systems such as PLCs, HMIs, Networking and Drives.

Multiple Support Solutions

You’ll get access to engineers directly for one-to-one support by email, telephone, WebEx and on-site.

Online Training Video Series

Visit our YouTube channel for our series of product training videos featuring  instructional walkthroughs performing common tasks such as initial setup, migration, and commissioning.